Certisio and the proof of delivery (POD)


What is a Proof of Delivery (POD)?
Proof of Delivery is a special delivery service provided by carriers which essentially acts as a confirmation provided on receipt of goods. This is usually done with the help of a signed form specifying that the shipment has been received. POD is important for all companies with a delivery system.

Delivery signature

The most common type of proof of delivery used are :

  • Signed Delivery Note, Signed Delivery Order, Signed Delivery Docket. They are cumbersome for the drivers
  • Handheld device to sign on. Delivery executive carries an electronic device and manages his delivery schedule. Most of time, they are inefficient in capturing vital onsite delivery information and unable to provide real-time information back to the stakeholders.
  • Mobile APP. You may sign on or getting pictures to capture key elements of proof delivery. Those collection of data converge with very high degree of certainty to the facts needed by the driver. Finally this approach could replace the digital signature which bring no irrefutable presumptions for further litigations or disputes. Even with a mobille APP, there may be some situations when for operational reasons a digital signature could not be captured. It is strongly advised to use an alternative solution like certified photos taken on site (cf. to certisio description below). Inversely, the deliverer need to take picture for each operation. It last the same time when shooting with another device, but in this cas, Certisio, provides certified photos.

Don’t complicate thinks…

You don’t need in all situations and business case to fully integrate all features in the same device or application.

Carriers can both continue to use their current application and simultaneously, use certisio for creating certified photo. Most of time, no dispute will require an instant proof to be sent for each single delivery operation. Occasionally, or at random check/audit/control, or at dispute, the delieverer shall conduct the certificate search on the metadata submitted on certisio app mobile application.

However, an integration can be set between the Certisio back-end and your IT system using also metadata.



The world of the economics will continue to change and new paradigms will be required by the market. Handling dedicated handheld for each country, each delivery company and each situation has no futur.

The advantages of the mobile device is the flexibility to capture proof. It can combine the photos of the environment as well as the photo of the sign document by the receiver and why not the poeple around.



As soon as the deliverer requests a certificate, the back-end will mail the certificate to the pre-defined end-user. An customized interface may be set to trigger tasks according business rules including billing or custom notifications to the client and third parties.
Furthermore, according to the specifications of the company the driver belongs, a set of task could be done either by Certisio or the company. The customization is very easy to set.
Since the pdf is sealed by a digitale signed, the pdf envelope of proof may be also be sent to a list of recipients. Each recipient has a proof of delivery and may check all meta date such as BLOCKCHAIN record of each photo, a location with google map and google street view.
If picture of people are taken, the end-user has to comply to privacy rights and protect data against losse, leaks, theft or under ransomware threats.

As soon as the deliverer request a certificate, the back-end will send the certificate to the end-user pre-defined. An interface may be set to trigger tasks according business rules including billing or custom notifications to the client and third parties. Both customer and retailer receive the real-time update when the customer receives the parcel.
Furthermore, according to the company the driver belongs, a set of task could be done either by Certisio or Final client. Such customization is very easy to set.
Since the pdf certificate is electronically signed, the pdf envelope of proof may be also be sent to a list of recipients.
If pictures of people are taken, the end-user has to comply to privacy rights and protect data against losse, leaks, theft or under ransomware threats.

Probative Proof/Evidence


The Certisio research team found a weakness with classic POD based on manual signature. It still remains doubt about the identity of the signature, therefore, a root of litigation or dispute with a high probability to occurs.
We all know that the digital identity needs a heavy resource for processing it in the large chain of value, from the root certification autority until the final user, including the enrollment.
Hence, Certisio choice is heading toward the contextual informations surrounding the event to turn them into certified facts. When a client is renting a car, during the check-in, it is much more convenient to take many photos around the car in addition to the car itself rather than getting a member of staff to spend time to fulfil the form. This lack of staff is directly linked to the reduction of cost and the gain of margin of renting car companies.
With Certisio, renting car companies may both have the benefit of both, as well as the final user who always remains free to use its own mobile APP (like certisio free plan for individuals).

Check-in when renting a car

What says the law about probative proof ?

Probative (by law.jrank.org)

Having the effect of proof, tending to prove, or actually proving.
When a legal controversy goes to trial, the parties seek to prove their cases by the introduction of evidence. All courts are governed by RULES OF EVIDENCE that describe what types of evidence are admissible. One key element for the admission of evidence is whether it proves or helps prove a fact or issue. If so, the evidence is deemed probative. Probative evidence establishes or contributes to proof.

Probative facts are data that have the effect of proving an issue or other information. Probative facts establish the existence of other facts. They are matters of evidence that make the existence of something more probable or less probable than it would be without them. They are admissible as evidence and aid the court in the final resolution of a disputed issue. For example, in the case of a motor vehicle accident, a witness’s testimony that she saw one automobile enter the intersection on a red light is a probative fact about whether the driver was at fault.
Evidence has probative value if it tends to prove an issue. However, probative value may refer to whether the evidence is admissible. Rules of evidence generally state that relevant evidence, which tends to prove or disprove an alleged fact, may be excluded if its probative value is substantially outweighed by the danger of unfair prejudice, confusion of the issues, or misleading the jury, or by considerations of undue delay, waste of time, or needless presentation of cumulative evidence. A trial court must use a BALANCING  test to make this determination, but rules of evidence generally require that relevant evidence with probative value be excluded only if it is substantially outweighed by one of the dangers described in the rule.

The free dictionary

Any matter of fact that a party to a lawsuit offers to prove or disprove an issue in the case.
A system of rules and standards that is used to determine which facts may be admitted, and to what extent a judge or jury may consider those facts, as proof of a particular issue in a lawsuit.

Until 1975, the law of evidence was largely a creature of the Common Law: Evidence rules in most jurisdictions were established by cases rather than by organized, official codifications. Legal scholars long pushed for legislation to provide uniformity and predictability to the evidentiary issues that arise during litigation. Following a lengthy campaign begun by the American Law Institute, which drafted its Model rules of evidence in 1942, and the National Conference of Commissioners on Uniform State Rules, which drafted the Uniform Rules of Evidence in 1953, Congress in 1975 adopted the Federal Rules of Evidence.
The Federal Rules of Evidence are the official rules in federal court proceedings. Most states now also have codified rules of evidence based on these federal rules. Both state and federal rules of evidence serve as a guide for judges and attorneys so that they can determine whether to admit evidence—that is, whether to allow evidence to be observed by the judge or jury making factual conclusions in a trial.
One important benchmark of admissibility is relevance. Federal Rule of Evidence 402 states, in part, “All relevant evidence is admissible, except as otherwise provided.” The goal of this rule is to allow parties to present all of the evidence that bears on the issue to be decided, and to keep out all evidence that is immaterial or that lacks Probative value. Evidence that is offered to help prove something that is not at issue is immaterial. For example, the fact that a defendant attends church every week is immaterial, and thus irrelevant, to a charge of running a red light. Probative value is a tendency to make the existence of any material fact more or less probable. For instance, evidence that a murder defendant ate spaghetti on the day of the murder would normally be irrelevant because people who eat spaghetti are not more or less likely to commit murder, as compared with other people. However, if spaghetti sauce were found at the murder scene, the fact that the defendant ate spaghetti that day would have probative value and thus would be relevant evidence.

Articles about the legal concept of evidence

»» Read the full article about the Evidence from the free Dictionary

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»» Download the related notes of the study from Stanford (141 KB)