A guide to deposits, disputes, and damages

Source: Tenancydepositscheme

INTRODUCTION

Since the introduction of tenancy deposit protection legislation in 2007, millions of deposits totalling billions of pounds have been protected via the three government approved deposit protection schemes. Each scheme has worked hard to enhance and augment the service it provides to tenants, letting agents and landlords, helping to meet the original aim of the legislation: to raise the standards in the letting industry. These guidelines for dispute resolution are yet another milestone along that path – providing a transparent and consistent approach to dispute everyone in the private rented sector.

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